SMS Privacy Policy and Terms of Service
Effective Date: 2/15/2026
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Elle Maternal Wellness, Nursing PC (“we,” “us,” or “our”) provides SMS communications to individuals who voluntarily opt in through compliant website forms, applications, scheduling pages, or secure intake platforms.
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Privacy Policy
What Information Is Collected
We collect your phone number, name, consent status, and any information you voluntarily submit through website forms or secure platforms.
How User Data Is Used
We use your information to provide appointment reminders, scheduling updates, application follow-ups, customer support communications, service notifications, and limited marketing messages where consent has been provided. We do not sell or share mobile phone numbers with third parties for their independent marketing purposes.
SMS Opt-In Details
SMS consent is obtained through a required, non-prechecked checkbox at the time you submit your phone number. Consent to receive marketing messages is not a condition of receiving clinical services. Records of consent are maintained in accordance with applicable laws and carrier requirements.
Cookie and Tracking Practices
Our website may use cookies, analytics tools, and similar tracking technologies to improve user experience, monitor website performance, and support marketing efforts. Users may adjust browser settings to manage cookie preferences.
Data Security and Handling
Information may be processed through approved third-party service providers, including Practice Better, Spruce Health, and GoHighLevel. Reasonable administrative, technical, and physical safeguards are implemented to protect user data; however, no electronic transmission can be guaranteed to be completely secure.
User Rights
Users may request access to, correction of, or deletion of their personal information where applicable under law. Users may withdraw SMS consent at any time by replying STOP to any message or by contacting us at zinnia@ellematernalwellness.com.
Mobile Information Sharing Statement
We do not sell, rent, or share mobile phone numbers with third parties for their independent marketing purposes.
Terms & Conditions
Description of SMS Use Cases
SMS messages may include appointment confirmations and reminders, scheduling updates, application or inquiry follow-ups, service-related notifications, customer support communications, and limited informational or marketing messages based on user consent.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt in again.
Customer Support Contact
For assistance, reply HELP to any message or contact us at zinnia@ellematernalwellness.com.
Message Frequency
Message frequency varies depending on user engagement and service needs.
Message and Data Rate Disclosure
Message and data rates may apply depending on your mobile carrier and service plan.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
SMS services are intended for individuals 18 years of age or older.
Link to Full Privacy Policy
For additional information regarding our general privacy practices, please review our Privacy Policy available at https://www.ellematernalwellness.com/privacy-policy.
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Link to Full Terms & Conditions
For additional information regarding our general Terms & Conditions, please review our Terms & Conditions available at https://www.ellematernalwellness.com/terms-conditions